Privacy Policy
Effective Date: 12/08/2026
This policy covers www.3bo.mobi, shop.3bo.mobi, bike.3bo.mobi, and related 3BO services (including WhatsApp tracking). It replaces the former separate shop privacy page.
1. What We Collect
- Personal details you provide (name, email, phone, address)
- Order and payment information when you buy hardware or subscriptions
- Device location (GPS and network data) for tracking and recovery
- Interactions via WhatsApp or other platforms
- Technical data such as IP address and cookies / browsing behaviour
2. Why We Collect It
- To provide theft recovery and live location services
- To process and fulfil shop orders and subscriptions
- To manage your account and communicate about orders or alerts
- To improve our services and protect against fraud
- To comply with legal obligations
3. Data Sharing
We never sell your data. We may share data with:
- Security / response partners (for example Listener escalation)
- Payment, shipping, hosting, and analytics providers
- Law enforcement when legally required
- Third parties only with your consent
4. International Transfers
Your data may be transferred and stored outside your country of residence. We take steps so those transfers comply with applicable laws (including POPIA, GDPR, and UK data protection rules) and remain adequately safeguarded.
5. Your Rights
Under laws such as GDPR or POPIA you may access, correct, delete, port, or object to processing of your data, and withdraw consent where processing is based on consent. Email privacy@3bo.mobi for requests.
6. Data Security
We use encryption, access controls, and secure servers to protect data from unauthorised access, alteration, or disclosure.
7. Data Retention
We keep data only as long as needed for the purpose it was collected, or as legally required.
8. Cookies
We use cookies to operate and improve the sites. Manage preferences in your browser, and see our Cookie Policy.
9. Changes
We may update this policy periodically. The latest version is always published on this page.
10. Contact
Privacy questions: privacy@3bo.mobi or info@3bo.mobi
3BO (Pty) Ltd, 19 Watergang, Stellenbosch 7600, South Africa
Privacy Policy
Effective Date: 25/06/2025
1. What We Collect
- Personal details (name, email, contact number)
- Device location (GPS & network data)
- Interactions via WhatsApp or other platforms
2. Why We Collect It
- To provide theft recovery & location services
- To manage your account and subscription
- To improve our services and protect against fraud
3. Data Sharing
We never sell your data. We may share data with:
- Security partners (e.g., Listener escalation)
- Hosting and analytics providers
- Law enforcement, when legally required
4. Your Rights
Under laws like GDPR or POPIA, you have the right to access, correct, delete, or port your data. Email privacy@3bo.mobi for requests.
5. Data Security
We use secure servers and encryption to protect your data.
6. Data Retention
We retain data only as long as necessary for its intended purpose, or as legally required.
7. Contact Us
For privacy questions, contact us.